Refund policy
We value your satisfaction and strive to ensure you love your purchase. If there is a problem, here are the conditions for returns and refunds:
Return Eligibility
-
Returns are accepted if the product is damaged, defective, or significantly different from the description.
-
Requests must be made within 7 days of delivery.
Return Process
-
Email us at newlookofficiall6@gmail.com or call 0334-8673922 / 0304-9445886 with your order details.
-
Provide evidence of the issue (e.g., pictures of damage).
-
Ship the item back to our address (details will be provided).
Refund Policy
-
Refunds will be processed to the original payment method once the returned item is received and inspected.
-
Shipping fees are non-refundable unless the issue is due to our error.